Digital transformation is not our job. It is our passion…
Contacts Plus Spike, a global leader in contact center outsourcing, partnered with WasilaDev to develop a robust online presence that reflects their expertise in delivering multilingual, scalable support across multiple sectors. With operations spanning the USA, Canada, Kuwait, UAE, KSA, and Qatar, they needed a site that communicates capabilities, builds trust, and captures leads effectively.
Contacts Plus Spike needed an online platform that could:
Clearly detail their array of services—including Inbound and Outbound Call Handling, BPO, Human Resources Outsourcing (HRO), and IT Outsourcing (ITO). cpspike.com+2Facebook+2
Reflect their strategic positioning as a trusted partner with a global footprint and over 20 years of industry experience. cpspike.com
Enable easy lead generation through intuitive contact forms and clear “Request a Quote” CTAs. LEGO® Education+9cpspike.com+9Connecteam+9
Serve content-rich pages like case studies and thought leadership, reinforcing credibility. cpspike.com
Perform well across desktop and mobile platforms, ensuring a smooth user experience globally.
WasilaDev addressed these needs with a polished, user-focused web design:
Strategic Design & Messaging
The site introduces the company as the “World’s Premier Contact Center Outsourcing Partner,” underscoring their global reach and experience. Messaging like “Multi‑national Reach” and “Data‑Driven Excellence” emphasizes their professionalism. cpspike.com
Clear Service Structure
Services are neatly laid out in accessible navigation—Inbound/Outbound Call Handling, BPO, HRO, and ITO—making it easy for visitors to quickly identify relevant offerings. Spike+2Apple+2cpspike.com
Lead Generation Integration
Prominent “Request a Quote” forms and CTAs are embedded across multiple sections, encouraging engagement. cpspike.com
Content and Thought Leadership
Features like “Insights & Success Stories” with blog posts and case studies help establish Contacts Plus Spike as a knowledgeable, trusted thought partner. cpspike.com+1
Analytics-Ready
Although real-world performance data isn’t available yet, the site is build-ready for analytics and performance monitoring to support continual UX improvements.
PageSpeed Insights (Desktop) — As of August 28, 2025, at 9:53 AM, Google reports:
No performance data available (indicating insufficient real-user metrics to provide scores). pagespeed.web.dev+1
While no empirical performance metrics exist yet, the website’s structure and codebase are optimized for future monitoring and improvement through analytics tools and real user data capture.
| Category | Details / Status |
|---|---|
| Client | Contacts Plus Spike (Global contact center outsourcing) |
| Services | Inbound/Outbound Call Handling, BPO, HRO, ITO |
| Design Highlights | Strategic messaging, clear navigation, professional layout |
| Lead Feature | Prominent “Request a Quote” CTAs throughout the site |
| Content Strategy | Insights & Success Stories to reinforce expertise |
| Performance Status | No desktop performance data available yet |
| Next Steps | Integrate analytics and performance monitoring tools |
Contacts Plus Spike’s new website embodies clarity, professionalism, and strategic positioning—all hallmarks of an organization poised for growth. With its solid foundation in place, optimizing experience through real user data is the next step forward.
Want a high-impact online presence that blends design, functionality, and lead generation? Contact WasilaDev and let’s create a website that supports your global outreach and business goals.
